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FAQ

  • Where can I buy the seltzers?
    All Hard Mule Seltzer Co. brands are available throughout Northeast Ohio and Nationwide at rivalrybrews.com. The best way to find where we are available on tap or at retail is by visiting our "Find Your Mule" page.
  • Who is your distributor in Northeast Ohio?
    All Hard Mule Seltzer Co. brands are distributed by Heidelberg Distrubting.
  • I'm interested in carrying Hard Mule Seltzer products at my place of business. Who do I get in touch with?
    Hard Mule Seltzer Co. products are distributed throughout Northeast Ohio by Heidelberg Distributing. Please contact your Heidelberg rep to purchase. Need assitance? Fill out our contact form and someone will be in touch.
  • Is draft available?
    Yes! Moscow Mule True Original Hard Seltzer is available in cans and on draft througout Northeast Ohio. Interested in serving our products at your place of business? Fill out the form below and we'll be in touch.
  • Are your seltzers "RTD" cocktails?"
    Though our brands are based on the classic Moscow Mule cocktail, all Hard Mule Seltzers are brewed seltzers. This means the alcohol inside is fermented from a sugar base, similar to beer, and the seltzers do not contain any base spirits like Vodka or others.
  • Do you use artificial flavors?
    The flavors of all Hard Mule Seltzer Co. products are naturally derived and are not considered artificial.
  • Are your seltzers gluten free?
    All Hard Mule Seltzer Co. products are gluten free.
  • The can says Hollywood and Akron... where is it from?
    Our seltzers are proudly brewed in Akron, Ohio. The "Born in Hollywood" tagline refers to the creation of the Moscow Mule Cocktail in 1941, at the Cock n' Bull Tavern in Hollywood, CA. Hard Mule Seltzer Co. is co-owned by the owners of R.Shea Brewing in Akron, OH and Moscow Copper Co., the official copper mug producer of the Moscow Mule Cockatil.
  • Do you have any other flavors?
    We are currently testing flavors for a variety pack to debut in 2022. Stay tuned to our social media for updates or the opportunity to give your feedback! Instagram Facebook Twitter
  • I'm not happy with my seltzer. Who do I get in touch with?
    The best thing to do if your seltzers are out of date or spoiled is return them to the place where you bought them for refund or exchange. Unfortunately Hard Mule Seltzer Co. is unable to process refunds or offer exchanges due to Ohio liquor laws, and the seltzer must be returned at retail. We also appreciate knowing so we can work to rectify the situation! Please contact us by visiting our quality assurance page. We look forward to hearing from you. If you just don't like it, we understand! Drop us a line and let us know why. We always appreciate feedback.
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